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Invoices tagged for deletion don't

Discussion in 'Optigold ISP' started by yesimalex, Apr 24, 2009.

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  1. #1
    Have no other resource but this site. After tagging several invoices for deletion I try to go to maintenance as usual and delete invoices but it tells me their are none tagged for deletion. This is a problem. Help.

    Thanks,
    Alex
     
    yesimalex, Apr 24, 2009 IP
  2. mcallentx

    mcallentx Peon

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    #2
    Hey Alex i have managed our billing department for over 7 years now and I have done this a million times. The invoice needs to be open, then you click on the trash can symbol. Once you do that a red "D" will appear over it and a message will prompt,"this invoice has been marked for deletion". The next step is to go over to Maintenance and preferences and you will see a red check mark next to invoices up for deletion. If you are unable to follow any of those steps then i would assume you are not logged into the admin login. That's the best i can do hope that helps. Thanks
    Eduardo
    Mcallen Tx
     
    mcallentx, Apr 29, 2009 IP
  3. Mia

    Mia R.I.P. STEVE JOBS

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    #3
    An alternative method to rectifying this is give yourself GOD LEVEL DELETE... Just be careful!
     
    Mia, May 15, 2009 IP