Invoice problem. Help!!!!?

Discussion in 'Optigold ISP' started by spyderman, Jan 7, 2006.

  1. #1
    Today is January 07, 2006 and I had about 40 users that I had to add to Optigold that should have been added on January 1, 2006. Today I changed the date on my computer to be "Jan 1. 2006" and added those users in Optigold. I then clicked the "Generate Invoices" button and clicked "invoice" and the only invoices that printed were the users who were already in the database. I went back to the users that I just entered and they all show that they were invoiced but they did not print, and no print error. I tried to reprint them and had the same result. Any advise?
     
    spyderman, Jan 7, 2006 IP
  2. ColinR

    ColinR Guest

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    #2
    What was the status of those you entered where you reverted back the CPU date? Suspect that if invoicing they need to be "Current" or a customer type that is invoiceable. Sounds like that maybe your issue..Also check to see if there invoice type is setup to be 'printable"
     
    ColinR, Jan 7, 2006 IP
  3. digitalpoint

    digitalpoint Overlord of no one Staff

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    #3
    What is the customer's status?
     
    digitalpoint, Jan 7, 2006 IP