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Invalid related info for domain sms4smile.com

Discussion in 'All Other Search Engines' started by imnajam, Apr 9, 2007.

  1. #1
    imnajam, Apr 9, 2007 IP
  2. hans

    hans Well-Known Member

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    #2
    site OWNER is in charge of update NOT alexa
    go to alexa page for your domain into
    look on your a.m. alexa URL
    left of
    "Explore this site"
    you see a SMALLEST icon "edit site information"
    then follow the exact procedure

    a few days alter your updaded into will be online
     
    hans, Apr 9, 2007 IP
  3. imnajam

    imnajam Well-Known Member

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    #3
    I tried to follow the procedure but when editing info for my domain it automatically changes my domain "sms4smile.com" to desktop-world hence changing owner info of desktop-world, and asking for the email @desktop-world which I don't have!
     
    imnajam, Apr 10, 2007 IP
  4. hans

    hans Well-Known Member

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    #4
    to protect ownership of domain - of course email needs to be @ that domain you want to change
    make sense to me.
    legal owner of site always can have/create email @ that site

    if info messed up like in your case
    you need to make sure that true info identical with WHOIS - info
    then contact alexa by mail
    they have contact form or email on their website for such problems to be solved
     
    hans, Apr 10, 2007 IP
    imnajam likes this.
  5. imnajam

    imnajam Well-Known Member

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    #5
    Hello Hans,

    I have emailed the by using the form available online @ http://www.alexa.com/site/company/contacthelp

    If you have any other way to contact them for the resolution of above problem, please post it here.

    Thanks anyways
     
    imnajam, Apr 10, 2007 IP
  6. hans

    hans Well-Known Member

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    #6
    that looks quiet correct
    alexa seems to have low number of employees - (may be one man ?) normally it might take several days for action - but so far all my correspondence ALWAYS got solved satisfactory by alexa !
     
    hans, Apr 10, 2007 IP
  7. imnajam

    imnajam Well-Known Member

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    #7
    How long does it take usually? 7 days? a month? or what else?

    Anyways, I haven't heard anything from them yet.
     
    imnajam, Apr 12, 2007 IP
  8. hans

    hans Well-Known Member

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    #8
    about a week usually
     
    hans, Apr 12, 2007 IP
  9. imnajam

    imnajam Well-Known Member

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    #9
    Ok, I am waiting for their reply from now, I have sent them an email about 3 days back and will update this post when I hear anything from them.

    Thanks for the help!
     
    imnajam, Apr 13, 2007 IP
  10. imnajam

    imnajam Well-Known Member

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    #10
    It's been a long time by now but I am still waiting to hear from them, and for the resolution of problem.

    Hans, do you know any other way to contact them? may be a fax number or a contact form? or any other idea?
     
    imnajam, Apr 23, 2007 IP
  11. hans

    hans Well-Known Member

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    #11
    I always used the contact info provided online on alexa site and it always worked for me in all the past years

    I safely assume that you have provided alexa with all full and details in clear simple and short language to make them aware of the mix up between THEIR alexa data - mixing data from 2 totally different sites in their db

    if after one week or so you have NO action/reply
    may be you re-formulate your eMail again and request a correction of the alexa dbase error in display of your website ??!!!

    Good luck
     
    hans, Apr 23, 2007 IP
  12. shaileshk

    shaileshk Well-Known Member

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    #12
    shaileshk, Apr 24, 2007 IP
  13. hans

    hans Well-Known Member

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    #13
    go to YOUR alexa page

    >> click icon: edit site info
    on the page "Site Information Editor"

    >> click: Would you like to suggest some Related Links for this site? Visit our Related Link Suggestion Box.

    then edit / suggest as needed
    submit and it will be processed and appear after a while.

    just take your time to STUDY alexa site to understand and know how and what needs to be done.
    alexa data are site-OWNERS responsibility
     
    hans, Apr 24, 2007 IP
  14. shaileshk

    shaileshk Well-Known Member

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    #14
    i got it i have added my site to related website in Alexa website.
    it's very good. information related link, Trafic details, site linking in.
    Have any idea about review ?
    Thanks a lot hans.
     
    shaileshk, Apr 24, 2007 IP
  15. hans

    hans Well-Known Member

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    #15
    go to your alexa page
    click icon
    write review
    ...
    and you end up at amazon site for the review

    however
    no reasonable person writes a review about his own page
    that would be done by happy customers only else a review has zero value at all

    normally users are too lazy to write reviews
    and most "normal" surfers have no knowledge about alexa and its site reviews
     
    hans, Apr 24, 2007 IP
  16. imnajam

    imnajam Well-Known Member

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    #16
    Hans, my problem with alexa is still not resolved, do you know any other workaround with it?
     
    imnajam, May 2, 2007 IP
  17. hans

    hans Well-Known Member

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    #17
    just relax and wait and create plenty of new unique content whiel waiting
    because

    after your previous post on
    Apr 24th 2007 3:30 pm
    i wrote myself a mail to alexa - about general problems AND precisely about your problems as well

    it took alexa one week to react - I received a mail about before yesterday -. the reaction was a question whether the problem still is ongoing
    I confirmed and quoted the full text again
    and yesterday i got a mail confirming that they are working on it

    hence

    it may take another week or more until things are done

    since your case is a clear case of db messup - it may take much longer as there is reason to belief that if data from 2 totally different domains are messed up - this same problem may exist with ANY number of other sites as well

    hence my final suggestion
    give alexa at least until after mother's day
    if still unsolved then repead your clear and detailed error report again using said online form

    meanwhile just keep on producing content and stop paying too much value to alexa
    real traffic and real $ NEVER comes from alexa from from Google
    alexa just provides another number of lesser or greater value in the mind of some webmasters

    traffic and $ keep flowing without alexa as much as with
    !!!

    your success depends on YOUR own creative productivity and never on alexa at all !
     
    hans, May 2, 2007 IP
  18. imnajam

    imnajam Well-Known Member

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    #18
    Thank you soo much hans for such a comprehensive reply, I really appreciate that, however I myself have received an email from them which shows that it's not a problem, but it's their algorithm, anyways I am quoting their reply below
    Hope it will be resolved very soon.

    Best wishes
     
    imnajam, May 4, 2007 IP
  19. hans

    hans Well-Known Member

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    #19
    thanks for the update on alexa's reply
    this really is totally new to me that alexa merges sites ...
    all the past many years that i use alexa it always was my understanding that each domain has its own record and data and i have never seen a mix up like in your case with any other site-records

    anyway
    it appears that you will eventually have your record corrected soon. it took a long waiting time and lots of writing
    it really looks like alexa is a tiny site - may be one man only ??

    good luck for your future projects
    - as of monday I'll be away for several weeks in tropical paradise islands to make more photo sessions :) and mostly away from www
     
    hans, May 4, 2007 IP
  20. imnajam

    imnajam Well-Known Member

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    #20
    Yeah I was also surprised to hear about their merger algorithm.

    Wish you have a nice weekend without www:p
     
    imnajam, May 5, 2007 IP