Internal Server Error when updating WP blog/theme

Discussion in 'Site & Server Administration' started by dennisbp, Aug 4, 2007.

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  1. #1
    Hi all. I've been struggling with this problem for quite some time now.

    When I try to add a widget or update my theme ie. the sidebar I get this error when looking at my site:

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, support@supportwebsite.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Apache/1.3.33 Server at www.thebetanews.com Port 80

    I've tried with different themes and I always get the same error. After I've added the widget or edited the sidebar and I hit F5 to update to see the updates, the error occurs. I must then update a few more times and the its gone. Funny thing the sidebar and widget isn't updated. This isn't a browser cache problem. I'm running two other blogs where its working just fine.

    I'm running MySQL 5.0 on GoDaddy.

    Ps: If I look at my site after an update with another browser it sometimes shows the updates other times the above mentioned error. :-/

    Any help is greatly appreciated.
     
    dennisbp, Aug 4, 2007 IP
  2. agnivo007

    agnivo007 Peon

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    #2
    Maybe some mod_security rules are conflicting...also godaddy is known to have very restrictive php/apache setup.
     
    agnivo007, Aug 4, 2007 IP
  3. dennisbp

    dennisbp Peon

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    #3
    Thank you for your fast response agnivo007. I'm already running two other sites on godaddy and they have no problem at all.
     
    dennisbp, Aug 5, 2007 IP
  4. inworx

    inworx Peon

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    #4
    mod_security conflict gives Unacceptable or similar error, not internal server error.

    Its better if you ask godaddy support about the issue.
     
    inworx, Aug 5, 2007 IP
  5. ilxeon

    ilxeon Peon

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    #5
    Please try this in your .htaccess
    <IfModule mod_security.c>
    SecFilterEngine Off
    SecFilterScanPOST Off
    </IfModule>
     
    ilxeon, Aug 5, 2007 IP
  6. dennisbp

    dennisbp Peon

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    #6
    Inworx: I started by asking GoDaddy support, of course they told me to get support from Wordpress. They couldn't help me with it.

    ilxeon: I tried that. I couldn't even access my page after editing the .htaccess, so I restored it.

    Thank you very much for the help so far guys :)

    Any other suggestions?
     
    dennisbp, Aug 5, 2007 IP
  7. dennisbp

    dennisbp Peon

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    #7
    I just tried with the .htaccess file from another blog, that runs with no problems at the page updates right after I've added or edited a widget. (fifa2008news.com)

    However on thebetanews.com when I try the same there, sometimes the widgets are added, but if I remove a widget, it doesn't update the page. I've tried from three different browsers and no page update. Very weird. I do get the error though and I've added your suggestion to .htaccess, ilxeon
     
    dennisbp, Aug 5, 2007 IP