Our ecommerce site stores all customer data in a SQL database on a server in the US and we have a server in our office in the UK which runs ASP pages that access that database so we can view the orders. It all runs fine apart from roughly 12 noon to 3pm UK time when we have trouble opening orders. Some days it is absolutely fine and the order page opens in seconds but other days it can take up to 15 minutes for a page to open! Any time that we have this slow down I cannot open the SQL database with Microsoft Studio Express either. It comes up with an error and when i click on the error box to close it a different amount of data has been downloaded each time. Outwith the 12 noon to 3pm period i can open the complete SQL database fine. There are about 35,000 rows of data and about 30 columns of data, none of which are particularly large - its just names, addresses part numbers etc. This all started happening about 5 months ago but before that had been working fine for about 4 years. All the code was developed by an IT chap I employed back then. I have asked my hosting company if they do backups at that time and they say no. They have no idea what can be wrong and have fallen back on the old excuse of it must be faulty code. But surely that doesn't answer the fact that it happens at the same time each day or that some days we don't encouter any problems. Can anyone help me please?