Sorry for the vague subject line, I had no idea what to put in it. Here's my story. I had a customer who committed fraud about 4-5 yrs. ago thru Pay Pal. PP being the lovely company they aren't sided with the customer & the customer got my e-book worth $350 for free. Actually I lost $370 b/c he bought one volume separately the first time around. I ended writing up a story on my site about what he did to me, & he found it asking me to delete it as it, was giving him a bad name. I said fine, pay me my money you stole from me.. We calculated how much he would owe in interest & he paid it. I took off my story. That was about 1-1 1/2 years ago. Now all of a sudden he wants me to give him another copy because he got a new computer or something along those lines. Normally I'd process any customer's DL information again & not charge b/c I'm a nice person, but in the future I may start to charge, as the longer my biz is open, the more this becomes a factor & it's been happening a lot lately. It takes about 20-30 minute to look up the customer to make sure they did pay & then set up their details again. At this point I'm not doing that, but in the next few months I will be. So, I'm not trying to be spiteful here, but should I really go out of my way to give this guy another copy of the book after 4+ years have gone by, he lied & committed fraud etc.? I lost my PP account at that point not just b/c of his actions, but it was a contributing factor. Also, if I do find out any of my customers are liars, unethical, mean spirited etc., I usually refuse to deal with them, as I'm trying to only bring professional, ethical, relatively nice people into the industry. He says he has changed. I doubt it. Thoughts & comments? I know most of the guys will say yes b/c he paid Thanks Michelle
The thing is that generally people are honest but it takes one or two bad hats to spoil everything for you. From what I understand from Contract Law that I've learn in school is that it is only binding when there is a willing seller and a willing buyer and that there is an exchange of goods or services for a consideration (typically money). There is nothing stopping you from refusing to deal with him now or in the future. As long as there is a party who is unwilling, the contract is off. Just politely decline his purchase offer and move on. Leopard don't change their spots. I know that people can change but if it is an inherrent part of their character, it would be difficult unless they gone through some life changing experience. Alternatively, if you need the sale, perhaps you can ask him to wire the money into your account or send you a check and only send him the item after it is cleared.
Interesting-payback time. Actually, i would just gave him the copy but i would ask for a fee for handing.
If I were you I'd deny his request. He paid, he lost, his lost. You would've have been nicer if it wasn't for his previous actions and waste of time. Scammers should not have second chances.
I would not give him another copy. If he cost you that much to begin with, Iwould tell him it was his lost and move on. JMO
He cost you alot but in the end he paid. You have the opportunity to do what he did to you just show you are above that and give him the copy.