Missing insurance agents have become a common phenomenon with most insurance companies today. Individuals often get attracted to becoming part – time agents because of the lure of high commissions, flexible timings and very low capital investment. But a large number of part- time agents, being house wives, working individuals, retired persons and students, may opt out later due to other commitments. Did you ever experience a setback with regard to bad customer service by insurance agency. You may want to contact your agent, but cannot do so just because the agents contact information had changed, leaving you without a clue as to whom to approach in this matter.