hello everyone, my paypal got limited, they were asking for photo id, that i sent fax to them..now they are asking for :- Proof of sufficient inventory for the 4 transactions of mine. 3 of those transactions relate to selling of ebooks. 1 transaction is related to selling of a website. so, being digital goods, i dont have any inventory proof.. this is their latest reply, i received today:- Submit Tracking information for the last five payments received into your PayPal account. Transaction ID: 41Y42345GB4706053 Transaction ID: 2ME24082882510149 Transaction ID: 2TC82221UG614744B Transaction ID: 4VA85654XL7354323 - Submit copies of the original bills of sale or invoices referencing your purchase or acquisition of the items you are selling along with the name and telephone number of your supplier(s) for the following transactions: req: Fax In Invoices 41Y42345GB4706053 req: Fax In Invoices 2ME24082882510149 req: Fax In Invoices 2TC82221UG614744B req: Fax In Invoices 4VA85654XL7354323 how do i create invoices and send them?? did anyone else got to this problem before, please help me out guys. Edit:- Also, is it good to call them and tell them that those goods were digital?? in that case could someone please gimme their phone number??
Did you by any chance did the following ? 1) Use a Personal Account to receive money 2) Asked your customer to use the 'Send Money' option to send you the money If so, send them the bill of who you bought the ebooks from which you put up for sale. Next time, use the Paypal Invoice or Request Money option or at least use the Buy Now button to receive money from sales. Also make sure you use a Verified Premier account for this. Yes, you can create invoices and then send them both to Paypal and the customer. As for the ebooks, if you wrote them yourself then tell them that you are the author. If not, tell them where you bought them from and show them the permissions you have to resell them and attached the original receipt from whom you bought the ebook from. Tell them that the ebooks are virtual items and thus no stock limits. When you sell anything, you have to ensure that you have proper receipts and/or invoices which you send to your customer either by post, fax or email.
ebooks were written by me, and website was also mine, nothing was bought from anyone, how do i create invoices in this case ?? what kinda invioce is ok?? any sample please ?
you can either callup the paypal customer care representative to sort out the problems. Ask your ebook and website buyer to copy paste the transiction history
tell them that you create those ebooks you put up for sale so you cannot offer Invoices from your supplier. However, you will still need to issue invoices to your customers/those who bought your invoices. I am sure you purchase things from the store before and they give you a receipt/invoice. Take those as examples.