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Import Payments does not close open Invoices

Discussion in 'Optigold ISP' started by sparklogic, Jun 22, 2006.

  1. #1
    Here is the scenario:

    Customer has 3 open Invoices for $10/ea (for a total due of $30). Customer pays $20 by check. We import the payment via Maint & Prefs -> Import -> Import Payments. None of the three open Invoices are closed, even though at least 2 of them have been "paid". However, if the customer pays the balance in full (in this case, $30), then the Invoices are closed properly.

    Bug or ?

    --Mike
     
    sparklogic, Jun 22, 2006 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    The invoices are only closed if the balance due is covered. It's not smart enough to selectively close only some invoices.
     
    digitalpoint, Jun 26, 2006 IP