Image Not Loading

Hi there,

Not sure if this is the best thread to put this in but there's a problem with the image on the slider of my site.

I've changed it in the back end and even tried deleting it, but when I load the site up it's just showing the icon that there is a missing image and I'm not sure what to do?

http://www.burnleybeauty.co.uk/

Does anyone know what the problem is?

Look forward to hearing back.

Best Regards,

Jordan

 

What image? The top slider, with the huge images / opening hours etc.? Seems to be working fine here - a total of 5-6 images loads and rotates.

 

Hi Jordan,

The slider images have been working properly, if the problems still not fixed, please delete the cookies and try
Thanks

 

all seems fine

 

Hi sorry for the late reply, there is an image (layer) on the slider that's not showing - there should be a ribbon on the first slider but I can't see it - I've also removed it and it's still showing the same error.

I've tried to upload a screenshot but it's saying that file is too large?

Hope this helps.

Thanks,

Jordan

 

Which browser that you use? I use both chrome and firefox, and everything seems normal.

Other than that, you can try to clear your website cache (if you are using any), and then your browser cache (Ctrl+F5).

 

Or try it on someone else's PC.

 

Upload the screenshot to an image-host somewhere - imgur or similar. Then link to it. Where exactly is this banner supposed to be? I can't for the life of me see anything missing. Well, there is a couple of 404-errors, but nothing to indicate there's an image missing.

 

Thanks for the information about the image host, please see the link - http://imgur.com/xmzTuvz i have circled the error

 

That doesn't show up in ANY of the browsers I test it with. What is supposed to be there? What happens if you right-click on that icon and chose "inspect element"?
What browser / OS are you testing this in? I've tested with Firefox (latest), Edge and Chrome (latest) on a Windows 10 computer, and I don't get that at all - nor can I see a missing image not being loaded when I check the page with code-inspectors.

 

Also make sure you don't have malware on your pc appending ads on your web pages.

 

Still have the problem? If it is still bothering you and you have no way to remove it from revslider settings, you can safely hide it using CSS:

element {
  width: 1px;
  height: 1px;
  overflow: hidden;
  position: absolute;
  left: -9999em;
}

Code (markup):

 

Thanks a lot for all of your messages, if no-one else can seem to see it then I guess it's fine and I'll leave it for now. Many thanks