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I'm having problems with this eShop Template

Discussion in 'eCommerce' started by BogdanArdelean, May 10, 2013.

  1. #1
    Hello everybody, I am having problems with this eShop template I bough from Templatic.com about one year ago and my license expired so I can't talk with their support center anymore.

    I want to sell digital products - instrumental albums, and I have the product all set up on the website, everything is fine, theme works perfectly for the design part just that:

    1.) I cannot set up the theme so that people can checkout without having to register to my website (although the theme has this feature and I clicked on Check Out As Guest option in the settings page of the theme, it still requires customers to sign up)
    2.) If I do let the Sing Up feature activated and people really do sign up, they should get an e-mail with a password for their account on my site - which doesn't happen, they don't get any e-mails
    3.) If I want people to buy from a Buy Now button instead of a Cart, when you press Buy Now absolutely nothing happens.

    I guess my questions would be:
    1.) Could all of these problems arise from the fact that my license expired? I mean I payed for this theme, and it wasn't the cheapest as well, $65 it should at least do what it is supposed to do even if I don't have access to the rest of templatic.com's services
    2.) Have you encountered these kinds of problems and how did you solve them?
    3.) What should I do next with this theme, what should I change or twick so that people can go to my site, see the album that they want, click on buy now or checkout and go straight to PayPal for pruchase? - or what other service requires me to achieve this goal.

    I know this is a long post but I am a rookie in eCommerce and that's why I need all this help from you. My website is beatalbum.net if you think seeing it and maybe playing with the checkout a little will help.
    Thank you in advance, looking forward to your replies!
    BogdanArdelean, May 10, 2013 IP
  2. Qura-tul-Ain

    Qura-tul-Ain Active Member

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    #2
    Does Templatic.com offer after sales support? Generally you should be able to drop an email to the seller to get a a response.
    Qura-tul-Ain, May 11, 2013 IP
  3. BogdanArdelean

    BogdanArdelean Peon

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    #3
    My license expired with them so they won't give me any support with these kind of problems
    BogdanArdelean, May 12, 2013 IP
  4. Qura-tul-Ain

    Qura-tul-Ain Active Member

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    #4
    Is it possible for you to share the link of your website?
    Qura-tul-Ain, May 12, 2013 IP
  5. BogdanArdelean

    BogdanArdelean Peon

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    #5
    of course: beatalbum.net
    BogdanArdelean, May 13, 2013 IP
  6. sanket

    sanket Active Member

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    #6
    Hi,

    I checked your site its still broken.. Does its code is encryted? did you try to fix it?
    sanket, Jun 6, 2013 IP