I'm a premium member but can't post in the Aff > Clickbank forum

Discussion in 'Support & Feedback' started by Work Smarter, Jul 2, 2014.

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  1. #1
    I read that to post there you need a couple of things or you can get the premium membership:

    https://www.digitalpoint.com/help/established

    .... "so we offer an alternative route of doing so (you can purchase premium membership)."

    I paid for the premium membership, and it says it's been added, and I have tried logging out and back in but I still can't post there.

    Any idea why?

    Thanks!
     
    Work Smarter, Jul 2, 2014 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    If you read the whole line you quoted, it's referring to the marketplace, not the affiliate programs area...
     
    digitalpoint, Jul 2, 2014 IP
  3. drowningmonkey

    drowningmonkey Banned

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    #3
    I have paid for the premium membership and cannot post in the marketplace or put my own signature in. I signed up yesterday around noon and still have no access to what I should have. Any idea why?
     
    drowningmonkey, Apr 24, 2016 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

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    #4
    Signatures have nothing to do with premium membership, signatures are for established members.

    As far as premium membership, I don't show that your account has ever had premium membership. What is the transaction ID?
     
    digitalpoint, Apr 24, 2016 IP
  5. drowningmonkey

    drowningmonkey Banned

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    #5
    (Unique Transaction ID #94942791Y29948112)
     
    drowningmonkey, Apr 24, 2016 IP
  6. drowningmonkey

    drowningmonkey Banned

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    #6
    It looks as though It went towards a name change but thats not the link i clicked on. Can you refund or credit towards the membership and change the name back?
     
    drowningmonkey, Apr 24, 2016 IP
  7. digitalpoint

    digitalpoint Overlord of no one Staff

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    #7
    Not once it's used, no. If you didn't use the name change, it could be done, but since it was used already, there aren't refunds on items that were purchased and used.

    Random question for you though, if you thought you were purchasing premium membership and not a username change, why would you change your username? lol
     
    digitalpoint, Apr 24, 2016 IP
  8. drowningmonkey

    drowningmonkey Banned

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    #8
    I changed the username cause it popped up. I didn't realize it had to be paid for.
     
    drowningmonkey, Apr 24, 2016 IP