Hi, We have a Paypal merchant account that has scores of monthly subscriptions. I'd like to change the primary email associated with that Paypal account but I'm worried I'll lose a lot of these subscriptions. Does anyone know for sure? We've been trying to get someone at Paypal to give us a definitive answer but we've been passed from pillar to post. Cheers, Paz.
You wont lose your subscriptions so long as you keep the primary email on the account. I just tested this myself for outgoing subscriptions, and none were cancelled.
Thanks Localnode, we still haven't had a definitive answer but it looks like our incoming subscriptions will be cancelled when we update the primary email. Cheers, Paz.