I was burned by business.com

Discussion in 'Directories' started by ginostylz, Dec 29, 2005.

  1. #1
    I had a listing a while back and they did not email me upon expiring. A year later when I noticed customer support actually emailed me my previous listing and I duplicated it to resign up, they even gave me a coupon code since I lost the renewal rate. A week later they emailed me a rejection later. They said my site was "Insufficient B2B Focus" A this rate I am left without a refund, nor an option to edit or resupply a new listing.

    I do not market B2B so I can see a problem, however it wasn't in the guidlines to my knowledge.

    Does anyone have any advice or experience with them?

    Also in the same listing pages other sites do not have any B2B criteria either.
     
    ginostylz, Dec 29, 2005 IP
  2. kservik

    kservik Peon

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    #2
    Well, it is easier to tell a "new" customer no, than an excisting one. To kick out excisting customers would mean they admit to sloppy routines.

    I am thinking of signing up for a Business.com listing myself. Did you get much effect by your earlier listing?
     
    kservik, Dec 29, 2005 IP
  3. ginostylz

    ginostylz Well-Known Member

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    #3
    I didn't really recieve any direct traffic from my logs. They do not have an automatic renwal so my listing expired.
     
    ginostylz, Dec 29, 2005 IP
  4. kservik

    kservik Peon

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    #4
    You didnt get any direct traffic at all?? That sounds like a bad investment or is there some reason your logs dont reflect the clicks you got?
     
    kservik, Dec 29, 2005 IP
  5. cormac

    cormac Peon

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    #5
    So what your saying is that they took payment but rejected your submission? If so read over their Terms carefully too see if they cover their recent actions.
     
    cormac, Dec 29, 2005 IP
  6. ginostylz

    ginostylz Well-Known Member

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    #6
    I thought of it as more of a pagerank purchase from an seo standpoint rather than as purchasing traffic. Even yahoo let you resubmit once you fit what was broke.
     
    ginostylz, Dec 30, 2005 IP
  7. larysmith711

    larysmith711 Notable Member

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    #7
    I think it is well within their guidlines.

     
    larysmith711, Dec 31, 2005 IP
  8. lorien1973

    lorien1973 Notable Member

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    #8
    its not burned; its out of focus for the directory. its a b2b site. It tells you somewhere in the submission process that if the site does not have a b2b focus, you may be declined (and probably will be).
     
    lorien1973, Dec 31, 2005 IP
  9. ginostylz

    ginostylz Well-Known Member

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    #9
    Well the site was in there before.
    Customer service not only emailed me my exact previous listing, but also emailed me a discount code which knocked off 10% or something minimal.
    I am sure you can see where I was mislead. I am over it now but I was a little pissed when I got the notice.
     
    ginostylz, Dec 31, 2005 IP