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I want to CLOSE my paypal account, but I can't!?!?

Discussion in 'PayPal' started by paymenow, Dec 30, 2011.

  1. #1
    I have a problem. I want to close my paypal account so I can open a new one. My current one I signed up with is unverified and I was able to add a visa gift card on its file as my credit card. I opened this a few years ago when I wasn't serious about paypal and just wanted something to buy stuff with online. Furthermore, I have used my friend's address to ship stuff too.

    I tried closing the account last night because I want to create a paypal for myself and set it up with my actual credit card and have it verified. But, I have a problem. When I click close account, paypal asks for the credit card number! I don't have that visa gift card anymore. I'm sure I threw it away over a year ago! What can I do to close my account if I can't verify the "credit card" number on my account?

    Just wondering if this would also work. Would it be the same as closing my account as if I purposely got my paypal account locked? Or would that be worse? Basically I want to get rid of this paypal because I am not going to use it anymore at all and I don't want it open anymore.
    SEMrush
    Please help!
     
    paymenow, Dec 30, 2011 IP
    SEMrush
  2. tamiro1992

    tamiro1992 Peon

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    #2
    call up paypal they got 24 hour support but paypal is known for being really tough with these kinds of things. my account i can NEVER close and they just dont give up or give you a break, kinda ridiculous.
     
    tamiro1992, Dec 30, 2011 IP
  3. paymenow

    paymenow Peon

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    #3
    I would call but I don't want to get into any trouble. I've been shipping to a friends address, and the account is in a random name I provided when I first signed up, I know, I wasn't thinking when I made the account. I didn't know I would need the card number to close the account.

    Would there be any downside to leaving the account open and just not using it? I would prefer to have it closed though. Is the only way I can close it by calling? If so, I suppose I won't call
     
    paymenow, Dec 30, 2011 IP
  4. vididong.com

    vididong.com Member

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    #4
    give them reasonable reason such as you move to a new house
     
    vididong.com, Dec 30, 2011 IP
  5. paymenow

    paymenow Peon

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    #5
    How would that solve the problem by saying I moved? The account is not in my name, AND has a different address and different phone number than what mine really are. What will happen if I just leave this open and never use it?

    And is there any other way I can get it closed without calling paypal?
     
    paymenow, Dec 30, 2011 IP
  6. jestep

    jestep Prominent Member Premium Member

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    #6
    If it's not in your name nor your address, then why would it be a problem opening a new one in your name?
     
    jestep, Dec 30, 2011 IP
    Best Seller likes this.
  7. paymenow

    paymenow Peon

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    #7
    I guess there would be no problem. I'd just feel better knowing it's closed since I suppose I shouldn't have been making transactions under some random name and address. I guess I'll just leave it alone then.

    I am in the US. Can I use a debit card to verify my new paypal account? If so do I just enter my debit card info under the "pay with my credit card" option?
     
    paymenow, Dec 30, 2011 IP
  8. paymenow

    paymenow Peon

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    #8
    If I just emailed paypal and tell them I used a visa gift card to sign up and don't have it anymore, would they be willing to just close the account for me? Or would that get me into more trouble since they don't like people using visa gift cards? Is there ANY way I can close this account without contacting Paypal? Help
     
    paymenow, Dec 30, 2011 IP
  9. contentprovider7

    contentprovider7 Peon

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    #9
    why you close paypal a/c..?
     
    contentprovider7, Dec 30, 2011 IP
  10. vididong.com

    vididong.com Member

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    #10
    In this case, go ahead opening new acc without any problem
     
    vididong.com, Dec 30, 2011 IP
  11. WebDev Solutions

    WebDev Solutions Well-Known Member

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    #11
    Same suggestions as above, just be sure to use a different IP, they're pretty hot on closing dupe accounts from the same IP and you don't want to be instantly linked to an account with fake details.

    WebDev
     
    WebDev Solutions, Dec 30, 2011 IP