i want my refund

Discussion in 'Google AdWords' started by kikwete, Jan 18, 2010.

  1. #1
    Dear members,
    This adwords thing is all a mind bite...i signed with them....they ran my campaigns for two days....then they all stopped.....i contacted them and they told to forget running ads with their network.....No reason given to me....i want to know....i have $685 with them which includes my payments totalling $585 plus redeemed coupon of $100.will they refund me all the money including the redeemed coupon?my account show's balance of $685
     
    kikwete, Jan 18, 2010 IP
  2. Lucid Web Marketing

    Lucid Web Marketing Well-Known Member

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    #2
    It is each Adwords advertiser's responsibility to be aware of their guidelines and adhere to them. They can be found here:

    adwords.google.com/support/aw/bin/static.py?page=guidelines.cs

    So my advice to those wishing to open any PPC account is to read the guidelines before starting.

    I don't know if Google reimburses pre-paid money already in banned accounts. I assume they would. Don't expect to be reimbursed for costs already incurred or being reimbursed the value of a coupon.
     
    Lucid Web Marketing, Jan 18, 2010 IP
  3. REXTEX

    REXTEX Guest

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    #3
    Lucid, you are so right. People need to read up up on google before signing-up for PPC and this can take several days. Hell I have been using them for over three years and I am still reading LOL
     
    REXTEX, Jan 18, 2010 IP
  4. mitz

    mitz Well-Known Member

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    #4
    I have never heard of Adwords refunding money. You may have to use all this credit up on ads.
     
    mitz, Jan 21, 2010 IP
  5. Sikhar

    Sikhar Peon

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    #5
    google adwords did fault that they did not run your ads in his network so you can talk to refund your money and try to talk your national google office. best of luck try it..
     
    Sikhar, Jan 21, 2010 IP
  6. jNorth

    jNorth Peon

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    #6
    Just do a chargeback with you CC. Tell them that this company (google) did not deliver the service.
     
    jNorth, Jan 26, 2010 IP
  7. travisman

    travisman Peon

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    #7
    Oh my! I haven't heard of that happening before. Best of luck to you and I Hope you get your money back!
     
    travisman, Jan 26, 2010 IP
  8. nwired

    nwired Peon

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    #8
    before you pay or invest. first you have to read there TOS...
     
    nwired, Jan 26, 2010 IP
  9. apnagopal

    apnagopal Peon

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    #9
    try contacting customer care
     
    apnagopal, Jan 26, 2010 IP
  10. thavara

    thavara Peon

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    #10
    You can close your account and ask for refund.
    google will ofcourse refund your money but not the redeemed amount.
     
    thavara, Jan 27, 2010 IP