I Upgraded my Adwords and now nothing works!!!! Help Please!!!!

Discussion in 'Google AdWords' started by 70mm, Sep 5, 2006.

  1. #1
    :( :confused: I have a new online sales website (3 weeks). I was given a google adword voucher for $50 which really did boost the phone ringing and extra sales finally started to happen.

    As you know, Google says to upgrade to the standard version as 95% people do! I did this two days ago and have now spent 13 hours to get it working. But all to no avail!:mad:

    I had many Keywords that said they were now inactive and I needed to delete them or ad a higher bid. I never wanted to delete them as they are all very important keywords and state the products I sell. So I tried the system of adding a higher bid but never could get it to work, maybe I was doing things wrong? Im really no wiz on this stuff but I did get the beginners pack up and running well!

    I then deleted everyword I had originally created (approx 70) and started to add them all back again, this time it now says every keyword of mine is inactive! Whats up I say?

    I have spent more than 13 hours over the last two days trying to get my ads up but cant now. Ive sent many emails to Google but the generated emails they send me back are just never the correct answer! I need my ads to run as without them Im loosing money!

    Ive asked many people for help but no one is really interested. I found this forum today and hope I can find someone to help me. Im not looking for a free lunch and am happy to pay for help. I just dont have any friends who use Google Adwords for their sites.

    I dont know if Google adwords is the place where I sould be to promote my online store? I dont have a large budget only $50 mnth. Am I in the right place with Google to promote my site?
    Any ideas from people on these pages are very very welcome. Im very new to all this and do need help.
    Im willing to listen to any ideas that will help my new bussiness get off the ground.

    Thanks everyone who has taken the time to read all my frustrations with trying to Use google Adwords.:confused:

    Cheers Murray
     
    70mm, Sep 5, 2006 IP
  2. hoticebeijing

    hoticebeijing Peon

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    #2
    If it is possible, you can give them a phone call, and tell them your emergency status. the phone nubmer is as below:

    +1-650-623-4000

    I think the phone call will give you a quickly answer!

    Andrew
     
    hoticebeijing, Sep 5, 2006 IP
  3. 70mm

    70mm Peon

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    #3
    What country is +1?
     
    70mm, Sep 5, 2006 IP
  4. zappy

    zappy Peon

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    #4
    Its USA ... your ads might suffer from a very low CTR.. try grouping them into adgroups and have ads releated to the keyword .. Once you establish a good CTR, you can then bring down the CPC gradually..

    If this dosen't work try Overture..
     
    zappy, Sep 5, 2006 IP
  5. 70mm

    70mm Peon

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    #5
    What is Overture please?
    I tried to call google Canada but the phone says they dont acept calls from people with problems:mad: sounds like too many people have problems:confused:
    I did make up 3 different ads to group them but still all the keywords just wont be acepted? Funny that they did work before I upgraded! Do you know why they wont let you return to the simple version of adwords?
     
    70mm, Sep 5, 2006 IP
  6. ArcticPro

    ArcticPro Banned

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    #6
    ArcticPro, Sep 5, 2006 IP