Hello all: I have a number of websites spread out across a couple of different hosting accounts (bluehost and hostgator). This morning I woke up to find quite a large number of my websites have been deindexed from Google. Some of these sites are a couple of years old and I have not changed anything on them for a while; and I believe everything is in compliance with Google's webmaster guidelines. Also, all of my hostgator websites are fine (still indexed); which leads me to believe that somehow my bluehost account was hacked (keylogger perhaps?) and these sites were compromised. So, my main question is: How do I find out what was done to my sites? I have been trying to find hidden links, etc; but this is not really my expertise. What do you recommend to find out if my sites have been hacked and what has been done? Is there a service I can use to clean up my sites? Thanks!
do you have any back up of your files, if you do you can replace the file and your should be good to go
If you don't have root access to your server, you should better ask your host to figure out where the problem is since they can perform a wide range of investigation and quite quickly. BTW, are the websites hosted with Bluehost were on the same server OR on different servers? If they are on a same server, it is quite possible that the Shared IP, the websites are pointing to, is somehow blacklisted and causing issues to all the websites resolving to it. If you have root access to your server, have someone from your hosting provider OR a Server Admin to look into it for you.
I think if everything is looking fine on your website then hacking is not reason because generally now a days i am watching that if any one hack your site then he will change your index page to redirect traffics or any other reason. There can be one more reason of hits and update because if you are not updating your website and limited users come to your site then it can be reason of deindexing. I have been faced hacking problem once but due to backup everything is fine now and so i am saying that after hacking hacker will change at least website index page (In my case and saw also in some other sites). Please describe briefly if hacking can deindex website because related knowledge is must for webmaster like me. Thanks
Backup Your files and setup an antivirus like Kaspersky 2011 it seems to be good , cuz it built in a anti-keylogger too
Your host(s) should also be able to easily check the RAW access logs too if you feel your account was breached. They can also setup security on that specific port for your public IP. Depending upon your ISP, that could be the easiest solution but almost all ISP's issue dynamic IP's which change overtime or if your modem/router is restarted.