I have registered a domain name today (27-2-2007) at GoDaddy and tonight I logged in to my account and canceled this domain from my account BY MISTAKE...I haven't got any confirmation asking if I've deleted my domain, it was just removed from my account!! What I meant to do was just canceling the auto renewal on the selected credit card. after a Minute I received an email saying: Dear **** *****, Per your request, the items listed below have been cancelled from your account, .COM Domain Name Registration - 1 Year: ********* If you feel this cancellation has occurred in error or you need further assistance, our support staff is available 24 hours a day, 7 days a week via: + Online Support: https://www.godaddy.com/gdshop/support.asp?prog_id=GoDaddy&isc=wwbb566 + Email: + Phone: (480) 505-8877 After that I don't see this domain in the domain manager, and when I search for it at goDaddy it says it's available!!! I have sent email to the support of GoDaddy and a message in their support page mentioned above. Please help me with that issue...Have I deleted my domain???, I have just registered it today
What's the domain... Just Kidding. Support should resolve this for you shortly. Their pretty good... especially if you just registered it.
If its a domain name that has some "value" to you, I would just register it again, before someone can snatch it. Then work on getting a refund for one of the registrations. Or, you can let support just handle it. Best of luck.
haha... I did that too the first time i used godaddy. No worries,just email them and they'll help you!
They don't have online chat and I can't call them because I'm not in the US now. I have sent them an email but I have to wait for 24 hours for reply I really can't understand how they could delete your domain without a single confirmation!!!
True, they always reply and help to solve problems. In my own experience by email takes from a few hours to 24 hours on average.
I can't understand how you cancelled the domain name by mistake if you did not understand what you were doing. Is this what you did? http://help.godaddy.com/search.php?prog_id=GoDaddy&topic_id=&q=cancel+domain If they eventually refund you for your mistake, consider yourself lucky. But I'm not holding my breath. In the domain registration business, replying via email within 24 hours is a very reasonable and realistic standard. I guess some people expect too much.
No of course it's not what I did, it's too obvious, I just logged on to my account and clicked on Credit and Payment Info. I justed wanted to cancel the credit card used for buying this domain because I'll be using another one afterwards. Any way they replied my email and mentined they asked for a refund so I registered my domain back.
You don't have to cancel your c/c from your account, as each time you buy a domain, you have to enter in your c/c info, so you can automatically use another card.