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i sold an online game account but after receiving the the account buyer opened a claim against me

Discussion in 'PayPal' started by hassyd, Oct 5, 2013.

  1. #1
    i sold an online game account but after receiving the the account buyer opened a claim against me fortunately my account have automatically withdrawal service service.paypal don't beleive so they've made my balance negative negative. I haven't added any credit card so they they cannot charge me . What paypal can do now i mean what's the worst case scenerio .
    SEMrush
     
    hassyd, Oct 5, 2013 IP
    SEMrush
  2. dynavox

    dynavox Member

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    #2
    Try to solve the issue with the client, who in turn may then remove the dispute. If the client doesn't, your negative balance will remain until you receive more funds and whatever the amount, you will have to treat that as a loss. Best thing is to solve the problem with your client.
     
    dynavox, Oct 5, 2013 IP
  3. ahmadlucky

    ahmadlucky Well-Known Member

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    #3
    Tell paypal that it was a digital product and show them as much proofs like chats/emails logs.
     
    ahmadlucky, Oct 6, 2013 IP
  4. Avener

    Avener Well-Known Member

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    #4
    If what you're saying is true then you have the advantage in this dispute.
    Simply provide all available documents proving that you sold him the account and you will win the case.
     
    Avener, Oct 6, 2013 IP
  5. kks21199

    kks21199 Active Member

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    #5
    yes like others told, provide any information you have to them. Screenshots, login id and everything. The best way to do it is to send a mail to payapl using this mail id,

    If all the documents you provided is true, + you information in paypal is true. Getting the money back is easy :)
     
    kks21199, Oct 6, 2013 IP
  6. matt_62

    matt_62 Notable Member

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    #6
    can you try to report it to whoever owns the game? I know some games where if you claimed it was hacked or stolen, provided you contact them with the original email account, would hand the account back to you.
     
    matt_62, Oct 6, 2013 IP