This afternoon my dedicated server with theplanet.com was reclaimed and all data was lost with no prior notice or anything. Now they are apologising for the error. What can i do legally ? Can i get some compensation from them i need urgent response please
Take a look at the SLA, normally the max they can refund you is 100%. There really isn't much you can do if thats the case. Do you have backups?
I suggest that you speak with someone like a manager at the hosting company. I also suggest you to send a legal letter by recommended post. At least ask to be compensated for the loss, but I bet the company will try to compensate you very cheaply. A lawyer will surely help you to affirm your rights. It is negotiation tool.