I have encountered malware files inside a site of mine through cpanel, according to HostGator. They have suspended my site until I have resolved this and then they will restore it. If you are experienced and can fix this... I am paying via paypal upon completion. I am running wordpress.
You are not going to be able to remove Malware from the site if the site is suspended, no? How do you have access to the files, databases, cPanel etc?
You can still access the panel..... the sites are only suspended. how else would you fix the problem if you couldn't get into the panel. it lets me get into the cpanel
might be something in your public_html folder or your root control panel (whm) is it a billing issue that you have to resolve with them? have you ask for their advice?
Hi we can remove and clean your hosting account , might sure hackers linked spams links as well as domains, if you want just add me on skype - blackpayman733