I need help with my computer

Discussion in 'General Chat' started by jeremycollins, Jan 11, 2009.

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  1. #1
    Ok, my friend has a computer problem. He's taking it from here. Please help him.

    My friend:


     
    jeremycollins, Jan 11, 2009 IP
  2. zyan_08

    zyan_08 Peon

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    #2
    zyan_08, Jan 11, 2009 IP
  3. MH Giant

    MH Giant Active Member

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    #3
    Re installing the application may fix this problem.

    Or you can try this:

    01. Restart the computer.

    02. When the BIOS information is displayed, press F8.

    03. Select Safe Mode with Command Prompt from the Windows Advanced Options and press Enter.

    04. Select the operating system that you want to start in Safe Mode with Command Prompt and press Enter.

    05. Insert the Windows XP installation CD-ROM in the CD drive.

    06. At the command prompt, type CD /D %SystemRoot%\System32

    07. Type ren iertutil.dll iertutil.old and press Enter. Ignore any error message.

    08. Type <CD Drive:> and press Enter, where <CD Drive:> is the drive letter, followed by a colon, of the CD/DVD drive.

    09. Type expand iertutil.dl_ %SystemRoot%\System32\Broiertutil.dll and press Enter.

    10. Press CTRL+ALT+DELETE and select Shut Down using the TAB key. Press Enter.

    11. Use the arrow keys to select Restart and press Enter.

    12. When your desktop appears, open Windows Explorer and Internet Explorer. If you receive Explorer.exe has encountered a problem and needs to close or Iexplorer.exe has encountered a problem and needs to close, press More Information to verify the module name. If the module is iertutil.dll:

    13. Open a CMD.EXE Window.

    14. Type regsvr32 /s /u iertutil.dll and press Enter.

    15. Type regsvr32 /s iertutil.dll and press Enter.

    16. Shutdown and restart your computer.

    See if that works..
     
    MH Giant, Jan 11, 2009 IP
  4. mdvasanth86

    mdvasanth86 Notable Member

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    #4
    Just use windows System restore and you will be fine....
     
    mdvasanth86, Jan 11, 2009 IP
  5. jeremycollins

    jeremycollins Peon

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    #5
    He cannot even boot up his pc, and he doesn't have the recovery/installation cd. What should he do? I really appreciate everyone's help with my friend's situation!
     
    jeremycollins, Jan 12, 2009 IP
  6. michelle01x

    michelle01x Guest

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    #6
    I suggest he take it to a computer repair shop, instead of trying to mess with the components up. :)
     
    michelle01x, Jan 12, 2009 IP
  7. SplinteredMedia

    SplinteredMedia Peon

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    #7
    when you start the comp, how far does it get before it complains it can't open explorer.exe?
    If you've logged in by that time, and it's just an error box on a blue background, try pressing ctrl+alt+del.

    If you get task manager, you can go new task, open command prompt (type cmd in the run box) and work from there.

    once you get to the command prompt, try running this: sfc /scannow

    It might be able to fix the problem.

    But seriously, if you're out of your depth - take it to a shop. don't make things worse than they already are. lol.
     
    SplinteredMedia, Jan 12, 2009 IP