i have some serious issue

Discussion in 'Google' started by jashanhoney, Feb 16, 2011.

  1. #1
    hello,

    PLEASE HELP ME!

    i am currently running a blog on my hosting server and my hosting was hacked due to which some abusive files were uploaded, and which effects all the websites on my server.

    Due to this, there were porn or unwanted explicit results shown when we search for " site:example.com " in google. The indexed pages shows lots of porn indexing of my blog, and those are unwanted and those pages dont even exist in my blogs. It has also google cache, and thus i contacted my hosting provider which helped me and said that all the unwanted abusive files are now removed and my account was actually hacked but now its safe and all the files are removed!

    Now the issue is, i have removed the unwanted url's from google webmaster tools too, but there are so many results and can you pls tell me that what should i do ? the hosting account is now very clear as said by our hosting help desk, but why the cache and indexing still shows up in google ? and when it will get removed ? the results are still showing some unwanted and porn results and google cache shows too.

    thanks
     
    jashanhoney, Feb 16, 2011 IP
  2. h4nh4n

    h4nh4n Peon

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    #2
    You can manually request Google to remove your site from its index, via the Webmaster Tools. You can request for your page to be removed from Google’s index. But your page would have to actually be offline, inaccessible, or displaying a 404 error message before Google would remove it from the cache.
     
    h4nh4n, Feb 16, 2011 IP
  3. jashanhoney

    jashanhoney Peon

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    #3
    the indexed results shows many unwanted pages and when i click on any of the page, it re-directs me to the home page of my site, which means the url i am clicking on opens a homepage of my site, and that dont contain anything abusive or anything else.
     
    jashanhoney, Feb 16, 2011 IP
  4. Mug

    Mug Peon

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    #4
    Hey,

    You could ask Google to remove the pages but I reckon your problem is with your .htaccess file or server configuration file. Have a search on Google to see how you can get access to the files and see if there are redirects within the files.

    Good Luck.
     
    Mug, Feb 16, 2011 IP
  5. Grimm

    Grimm Peon

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    #5
    OP - Are you entirely, as in, 100% sure that your 'hosting' company has indeed removed all unwanted files in your website? As what the others have said, have you checked your other files such as the .htaccess? My say is get a new, reliable and secure hosting company.

    As for the unwanted cached pages, the others have already said how to do it.
     
    Grimm, Feb 16, 2011 IP
  6. jashanhoney

    jashanhoney Peon

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    #6
    thanks for all your replies,,,can i have some thing more deep about .htaccess ?? what actually to do ?
     
    jashanhoney, Feb 16, 2011 IP
  7. WishBone

    WishBone Peon

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    #7
    There is a process too on Google Webmaster Tool if you set it up before and there's an application to remove pages or site you want to de-indexed.
     
    WishBone, Feb 16, 2011 IP
  8. jashanhoney

    jashanhoney Peon

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    #8
    yes i have used google webmasters tool to remove the urls..but its still showing up in index and search results ad cache...
     
    jashanhoney, Feb 16, 2011 IP
  9. Warner

    Warner Active Member

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    #9
    I think you have to try removing again and I hope it will not show up in index soon. May be your request was not clear for Google?
     
    Warner, Feb 17, 2011 IP
  10. jashanhoney

    jashanhoney Peon

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    #10
    it shows that the pages have been removed ( in webmaster tools ) but in actual, its not removed, may be have to wait a bit?
     
    jashanhoney, Feb 17, 2011 IP
  11. inev

    inev Peon

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    #11
    Google should self update pretty soon, so try giving it some time. If not, like everyone else says, contact them.
     
    inev, Feb 17, 2011 IP