I have not received correct response from Support! details inside Inbox

I had contacted sedo support more then 1 month ago for reopening of my account or opening new account and reissuing of my payments(I earned about 1000 euros). Support says that they banned me because "Traffic did not convert". I had contacted support but they did not provide me correct response. You can read all the emails that i sent to them(Traffic Quality Management) and see how support responded to me and whether I m innocent or not.............

---------- Forwarded message ----------
From: Administrator TotalMasala.com <admin@totalmasala.com>
Date: Oct 17, 2007 5:26 PM
Subject: Re: Why my account has been closed!
To: Sascha Ringling <sascha.ringling@sedo.de>

I know you have the right to close any account, but there is nothing in policies that if the traffic did not convert you will close the account!

I know you can't reopen my account but my request is to let me register another new account and remove the ban from my domains! or else it is humbly requested to provide me management contact email address and phone number.

I hope you understand my Problem as my domains are banned from sedo

Thanks

On 10/17/07, Sascha Ringling < > wrote:

Dear Site Admin,

Thank you for your request.

As I already told you we closed your account finally and will not reopen it.

You surely read our terms of use and parking policies so you should know that we have the right to do so.

There is no need to get in contact with the management for that. Please accept that our decision is final.

Thank you for your understanding.

With kind regards,

Sascha Ringling
--
Traffic Quality Management
Sedo GmbH â€¢ Im Mediapark 6 â€¢ 50670 KÃ¶ln (Germany)
tel +49221.34030.126 â€¢ fax +49221.34030.101
www.sedo.de â€¢

Amtsgericht KÃ¶ln HRB 35019
GF: Tim Schumacher, Ulrich Priesner, Marius WÃ¼rzner

Confidentiality Statement:
This e-mail, including attachments, may include confidential and/or proprietary information, and may be used only by the person or entity to which it is addressed. If the reader of this e-mail is not the intended recipient or his or her authorized agent, the reader is hereby notified that any dissemination, distribution or copying of this e-mail is prohibited. If you have received this e-mail in error, please notify the sender by replying to this message and delete this e-mail immediately.

Von: Administrator TotalMasala.com [mailto:admin@totalmasala.com]
Gesendet: Dienstag, 16. Oktober 2007 17:46

An: Sascha Ringling
Betreff: Re: Why my account has been closed!

Hello,

I have been mailing you from 1 month to resolve my issue but i have not got correct and timely response, so please provide me Manager's (or any Owner) email address and phone number! i will talk to him........

Thanks

On 10/10/07, Administrator TotalMasala.com <admin@totalmasala.com> wrote:

Dear I know "You think the users that were referred to the parked
domains were fake", but my point is that users were not fake at all
and we want to prove our self innocent! we don't think that if users
did not convert then it means users are fake...........we have been
with sedo since long time and suddenly you closed our account! I just
can't understand, so it is again requested please Reopen our account
as we have not violated any of your TOS, all traffic was OK it was
just keywords that is why traffic was not getting converted! We want
chance to prove ourself innocent.
I hope you understand

On 10/10/07, Sascha Ringling < > wrote:
> Dear Site Admin,
>
>
>
> Thank you for your email.
>
>
>
> It seems you misunderstood my last email. We have received the information
> about fake revenue from our advertising partners and therefore closed your
> account.
>
> Please be advised that this is a clear violation of Sedo's User Agreement
> and will not be tolerated.
>
> With kind regards,
>
> Sascha Ringling
> --
> Traffic Quality Management
> Sedo GmbH â€¢ Im Mediapark 6 â€¢ 50670 KÃ¶ln (Germany)
> tel +49221.34030.126 â€¢ fax +49221.34030.101
> <http://www.sedo.de/main.php3?language=de?partnerid=14654> www.sedo.de â€¢
> <mailto: > <mailto: >
>
>
> Amtsgericht KÃ¶ln HRB 35019
> GF: Tim Schumacher, Ulrich Priesner, Marius WÃ¼rzner
>
>
> Confidentiality Statement:
> This e-mail, including attachments, may include confidential and/or
> proprietary information, and may be used only by the person or entity to
> which it is addressed. If the reader of this e-mail is not the intended
> recipient or his or her authorized agent, the reader is hereby notified that
> any dissemination, distribution or copying of this e-mail is prohibited. If
> you have received this e-mail in error, please notify the sender by replying
> to this message and delete this e-mail immediately.
>
> _____
>
> Von: Administrator TotalMasala.com [mailto: ]
> Gesendet: Mittwoch, 10. Oktober 2007 09:57
> An: Sascha Ringling
> Betreff: Re: Why my account has been closed!
>
>
>
> Hello,
>
> Previous email you said "I will try to explain this matter shortly to you.
> If our advertising partners give us the information that the traffic for
> your domain did not convert this normally means that they are convinced that
> they just received fake traffic. That's why I talked about fake traffic in
> my last mail."
>
>
> We are still waiting for your explanation on this matter, its now 2nd week
> since last mail. We want to know whether Advertising Partners gave you the
> information or not. If they have provided the information then please let us
> know what the decision is and what information they have provided!
>
> Thanks
Click to expand...

Please tell me what should i do now because i m not receiving any response from them. I am innocent and have not done any thing against thier policies. I want to sue case against them can some one tell me how should i do that!

Thanks

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I have not received correct response from Support! details inside Inbox

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