I got paid out twice

CJ's reports say I got payed twice, my CJ is now negative. The transaction reports say payment on the 20th and again today the 21st.

I wonder if they transfered the money twice?

I can only find one reference to this on abest web today, did this happen to anyone else today?

 

Everything is fine here, I got paid today (once).
Do you have direct deposit? If so, the money should show up in 1-2 days and you will know what happened.

 

same thing showing for me,says paid twice but bank not reporting anything yet

 

Does one say completed and one say processing?

 

For me,neither of 2 is showing up in payment status yet, and in transaction reports under Current Balance (March, 2006) says Publisher Payments: (double what it was supposed to be)

not sure where to check if it's completed or processing

 

That is exactly what is happening to me... I fired a support ticket to them yesterday but nothing back yet.

There are a few others on other forums with the same results, not everyone. I'm in Canada, maybe they messed up direct deposit outside of USA?

 

Yea over on ABW they said all of the double payments went to Canadian DD'ers. I'm one but mine only dropped once.. they said the doubles are just a glitch and you'll only get paid once (should be today eh).

 

I'm an Australian that's gets paid via cheque and I've apparently been paid twice.

 

CJ sent me this about it:

Thank you for your inquiry. When the payout was run on the 20th there was an error in processing that affected approximately 79 publishers (all from Canada). When the correction was run the following day it posted what appears to be a double payment.

Our engineers are aware of the issue and are working to correct it. We apologize for the inconvenience.

Regards,

Client Services

 

CJ sent me this:

Unfortunately our accounting department experienced some technical difficulties during this months payout, and needed to reissue checks for a few publishers. It looks like this was the case with your account, and even though you were sent only one payment, your balance reflects two payments for this month.

We assure you that this incident is being worked on, and we hope to resolve it as soon as possible.

Thank you,

Client Services

 

My balance is back to normal as of a hour or so ago. Marked as a positive publisher payment.

 

Mines back to normal too. Was a little worried but CJ replied promptly to my inquiry about it.