I cant contact the support team

Discussion in 'Yahoo Search Marketing' started by Coccinella, Oct 16, 2009.

  1. #1
    :confused: Hello,

    I created a YSM account 2 days ago and when I try to login I get this message:
    "An error occurred during login because you have not been granted access to any accounts."
    Ok, I don't ask why this happened, but the question is:
    how to contact their support if I can't login to the account?
     
    Coccinella, Oct 16, 2009 IP
  2. wallsinn

    wallsinn Peon

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    #2
    i really don't know this problem i ll identify that and please give me some more details about it
     
    wallsinn, Oct 19, 2009 IP
  3. Khan12

    Khan12 Peon

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    #3
    (From Coccinella)
    Hey thanks for the reply.
    I simply created an YSM account, set up billing information, added first ad group & keyword (fitness niche).
    The day after I was no longer able to access in my account:
    "An error occurred during login because you have not been granted access to any accounts." That's the message.
    I dont know how to write to support team beacause I have to login to contact them, and it is difficult for me to use the phone as I cant speak a fluent english.
    I also read several other threads talking about this...
    So what's the problem with Yahoo YSM???
     
    Khan12, Oct 19, 2009 IP
  4. johnnysmith654

    johnnysmith654 Peon

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    #4
    You may see the contact addresses of YSM, so contact them. Dont only rely on the email communication, you can can them and ask for assistance.
     
    johnnysmith654, Oct 25, 2009 IP
  5. notxursuperman

    notxursuperman Peon

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    #5
    Customer Support 866-YAHOO-SM <------- =DDDDD hopefully this helps.
     
    notxursuperman, Oct 26, 2009 IP