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I can't backup all files of my website Godaddy VPS

Discussion in 'Site & Server Administration' started by lapidus, Sep 10, 2018.

  1. #1
    Hello folks
    SEMrush
    I have very weird thing.I can't backup all my files even if i pay for that option in my admin panel of my server. My website now contain 29,8GB of files.When i want to backup my files then at the end i see that only 1GB of files are there.
    At the support agent said that he can not backup ZIP files,that is funny.Btw that yellow folder is not a Zip file,there an images.
    Can somebody help me did Godaddy make a foul of me or what is here about. Why i pay for backup if all files of website can't be finsihed in backup section?
     
    lapidus, Sep 10, 2018 IP
    SEMrush
  2. RoseHosting

    RoseHosting Active Member

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    #2
    You can always backup the content of your website via FTP, and dump the database (if any) through phpMyAdmin.
     
    RoseHosting, Sep 19, 2018 at 1:54 AM IP
  3. zacharooni

    zacharooni Well-Known Member

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    #3
    Do you want to back up your files to your computer? If so, then you should do so via WinSCP with SSH, so you can grab more than just the files, but backups of your data as well.
    When you say you only see 1GB of files, is it a corrupted ZIP file? What compression format or file extension? Are other files you know should be in the backup file missing?
     
    zacharooni, Sep 20, 2018 at 12:16 AM IP
  4. phpmillion

    phpmillion Member

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    #4
    What type of backup do you want to perform exactly? We could only help you regarding this issue if you provide more details about it.
     
    phpmillion, Sep 23, 2018 at 5:23 AM IP