I cannot shut down win xp pack3

I can not shut down my window, due to which i turn off pc in hibernate mode or unplug power supply.

System restore not works i have kaspersky 9.0 antivirus with latest updates?

 

Try avast.com home edition.

I had this problem awhile ago. Some malware process that wouldn't allow the pc to shut down.

Download the home edition, run the scan and see how many problems it picks up.

 

Maybe some programme is not responding or something ... run msconfig , disable all startup items (startup tab - uncheck all) , save & close . Restart.

And then see if your pc shutshow normally .

 

I bought this pc almost 45 days ago. its new

 

use malwarebytes if you think you are infected with virus/malware. It's a free software

 

Same problem with me I have to Format my pc save your all data and install new window

 

Plz share download link

 

just google for those 2 - malwarebytes and superantispyware. After that install avast antivirus home edition, update and schedule the boot scan. Your machine will be like new. Just make sure that you don't remove any infection with userinit or wsaupdater in the name as you won't be able to get in the windows again.
Disable system restore - trojans use it

 

It's a problem that your using any bad software which is stopping it to shut down.

 

Try to kill a vital process like Isaas.exe or System.exe . See if it shuts down.
Or try Ubuntu

 

Why can't you pull the plug exactly?

 

Press Cntrl+Alt+Del and end svhost.exe

 

It might have nothing to do with your antivirus, but just to be safe, try malwarebytes, you can google it. I tried this malwarebytes and I can say is very good. Highly recommended.

 

why not just do a manual restart and try to load windows in SAFE mode.

 

download winpatrol it freeware and it kills any program running

http://www.winpatrol.com/download.html

 

try malwarebytes, you can download it from http://philscomputerrepair.com/about_your_computer.htm it is about half way down the page. Let me know if it works.

 

go to process manager and kill the process.
If not just pull the plug.

 

Try AVG antivirus. It's free.

 

just kill each and every process through the task manager (ctrl+alt+del) and figure out which one is the defective file and replace it. but still if you have troubles format it.

 

cut the power by pressing the button and stay pressed a few second's