I cannot access my FTP. What is the javascript error?

Discussion in 'JavaScript' started by jasontn, Mar 14, 2010.

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  1. #1
    When I access the FTP page (the actual one where files are located) I cannot see the page. The page says "uncaught exception error"

    I have notified the hosting company. Is there anyway I can fix it myself?

    Webpage error details:

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; User-agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; http://bsalsa.com) ; User-agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; http://bsalsa.com) (Mozilla/5.0 (Windows; U; Windows NT 5.1; en; rv:1.8.1.11) Gecko/20071127 Firefox/2.0.0.11); .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
    Timestamp: Mon, 15 Mar 2010 03:19:33 UTC


    Message: Object doesn't support this property or method
    Line: 1454
    Char: 1
    Code: 0
    URI: https://p3slhsccweb.secureserver.net/filemanager/app.js?1.24.22
     
    Last edited: Mar 14, 2010
    jasontn, Mar 14, 2010 IP
  2. mattinblack

    mattinblack Peon

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    #2
    In a word no. The Javascript is on their server. The only REMOTE possibility is that it is one of the few errors that only affect the microsoft version of Jscript. Try installing Firefox and try again - firefox also has a handy Error tracing tool called Error Console that is in the Tools menu of the browser. Bring this up, clear it, and load the page - you will get a much more descriptive version of the error.
     
    mattinblack, Mar 15, 2010 IP
  3. BumIMer

    BumIMer Peon

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    #3
    that's why I prefer using an ftp client, or the command line :)

    but yeah, your hosting should fix this for you.
     
    BumIMer, Mar 15, 2010 IP
  4. jasontn

    jasontn Well-Known Member

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    #4
    Thanks guys for the help. I just started using a seperate FTP when doing stuff in my home. It just isn't worth it. Never could fix the problem. The hosting company said it had to do with firewalls. But I disabled firewalls and it still did not work. Probably I accidently deleted some .dll file.
     
    jasontn, Mar 16, 2010 IP