Well personally I always try to handle things as calmly as possible. I never see any reason to sweat the little stuff and get angry, as long as I see they are trying their best to help me all is fine. There have been a few rare occasions where I have ended up losing my temper just due to poor service. However I feel if you go into those situations level headed you are better off and tend to get better service. Malcolm
hi, Speaking angerily with customer care dosen't end with solution, Instead speaking calmly may lead to solution to your need.
"Customers are always right" though there are cases that they are too much and not on the right reason anymore, still us who deals customer must be more patience. Fortunately, we will end up the conversation peacefully.
Actually it's a dark space for me, I mean all those customer services and so on. But I'm definitely sure that if you want to nag somebody it's better to be polite and boring at the same time. Calm conversation makes them relaxed and then, if you want you can beat them with a sharp phrase or something like that.
When I speak with Acer it really depends who I`m talking too and how they behave. If its one of the technical chiefs I`m allways a bit angryer since they can`t fix my computer. If its some new guy/girl I speak calmly and just demand prioritized support.
Ofcourse i speak to them in polite way to get the best of their service...speakng angrily we are not going to achieve anything