how would i transfer my script to another domain host?

im having trouble with a lot of people saying they can not see my website... some people are able to log on but others cant..
something to do with the dns? my current provide has not helped and says its nothing to do with him and he doesnt know what the problem is.

would changing my host help change this problem? and if so how would i move my script easily?

THANKS ALL!

 

To move your scripts, download all the files, upload them to the new server. Depending on what kind of scripts they are, you may need to set the permissions for the files on the new server and change the configuration file. You'll also need to make sure to move your database if it is using a database. Hope you get it all worked out!

 

Need to know what script it is, is it commonly used script?

 

ya i think its commonly used aurora ptc script... lol
would you know how to fix it?

 

All you got to do is move the content first and then upload the old database and you are done. If you change database name write the same in config file

 

if you need help pm me, i will may transfer you..

 

make sure to back it up. download the .sql file or export the xml.