Hi, I'm looking to sell a website soon which should sell for mid-$xxx. I am probably going to have to use PayPal for this transaction as people are going to demand I do... So, to protect myself against chargebacks I want to send the buyer an email before s/he pays for the item. Probably accompanyed by an email from me saying that I promise to transfer the item. How would I structure this so that PayPal would accept it if I ever had to appeal against a chargeback? Something along the lines of, I _____ can confirm that the item has been received and will not initiate a chargeback. Payment was made for the sum of ____ from account ____ to account ___. What do you think? Kindest regards. Will
I would have whomever you're sending this email to like... print it out and hand sign it and then fax it to you or have them send it to a post office box if you have one. Hand written things usually, according to the court programs I've watched anyway, have more weight in the legal system than not.
Do people actually use such schemes to protect from chargebacks? What is the exact deal with chargebacks - can people virtually ask for chargeback without a reason ?
That isn't going to prevent a chargeback. Having someone sign something saying they received it before it is sent isn't going to hold up. The person can still claim it wasn't received, the document is forged, etc. You would have an email with a date sent prior to sending the site account information, transferring the domain. What if the person uses a stolen paypal account? There is always going to be a risk of a chargeback unless you use an escrow service.
why fool around with paypal? when Escrow.com is so easy. geez - people like to complicate their lives it seems.
because escrow.com don't accept all countries. Sometimes you have to do business with somebody that can use escrow.com Anyway that email woun't help. If they want to chargeback they simply won't sign it.