How to Send Request On IP Adress And Do file transfer to that IP Adress???

Hello

i am developing website on live support.In home page it shows online Helpdeskusers .i have IP adress of that Helpdeskuser.

Now i dont know how can user send request and can do file transfer to that IP Adress.

Clearly wat i want is:


1: user come to helpcenter and see the Helpdesk user Avalable.

2: Now when user clicks on the Available button request of that user should be get on that perticular Helpdesk user`s IP address for Accept or deny.


Please Please help me its very urgent to do.

Thanks in advnace.

 

I suppose, you've started to solve problems from the wrong end. As I understand, you should detect user's IP, it's easy. Then you should establish a connection between a support representative and a customer. You can use some server based app here. Both client and support will send requests to this app and the app will manage all IPs and connections between users.

If I did not get the point, please provide more extended explanation

 

see the explanation
1.whn the user comes online app.get the sys.IP Address.
2.when user clicks on available helpdesk user,app gets the Ip address of that Helpdesk user.

now i dont know how to send request to Helpdesk user`s IP Address?
and how Helpdesk user gets that client`s Request sent by perticular clients.

Thank u For reply.

 

Simply open the socket connection and start communicating.

 

thanks for your reply
but actually i dont know socket programming.thats way asking from begining.

 

http://java.sun.com/docs/books/tutorial/networking/sockets/readingWriting.html