How to manage customer service e-mails?

Discussion in 'General Business' started by PaulJones, Mar 20, 2006.

  1. webmasterlabor.com

    webmasterlabor.com Peon

    Messages:
    2,889
    Likes Received:
    76
    Best Answers:
    0
    Trophy Points:
    0
    #21
    Exactly. Also, liveperson allows for a comprehensive set of online demonstration tools instead of just plain chat.
     
    webmasterlabor.com, Feb 10, 2007 IP
  2. livechatdir

    livechatdir Peon

    Messages:
    75
    Likes Received:
    1
    Best Answers:
    0
    Trophy Points:
    0
    #22
    Yeah, for instance, we use their co-browse feature a lot to help our visitors fill forms and this helps reduce shopping cart abandonment.
     
    livechatdir, Feb 14, 2007 IP