How to Handle incomplete service delivery

Discussion in 'General Chat' started by Lukas, Mar 29, 2007.

  1. #1
    how would a DP member handle a service from another DP member that was supposed to be delivered over a month ago ?

    contract date was Feb 6th
    delivery date was to be Feb 20th
    we are almost into April

    every few days or so I get a PM that it'll be done in next couple of days and sorry for the delay. this msg has come for the last 3 weeks.

    it's only 80% complete. ( a programming script) and they "had access" to my host's control panel.
    all files are still there..just extremely tired of slow service and missing promises.

    I let bidders know from freelancer and here that the job is taken,..this delay has put off potential sales as well. I think the service price should be reduced.

    what would u do..?
     
    Lukas, Mar 29, 2007 IP
  2. Old Welsh Guy

    Old Welsh Guy Notable Member

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    #2
    Ask for either more work for the same price, or a reduction in the agreed amount.
     
    Old Welsh Guy, Mar 30, 2007 IP
  3. CReed

    CReed Prominent Member

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    #3
    I would have hired some one else to complete the job long before now, asked for a refund and submitted appropriate iTrader if applicable.
     
    CReed, Mar 31, 2007 IP
    Bender likes this.