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How to handle Google indexed 'pages' that not exist actually?

Discussion in 'Search Engine Optimization' started by MdIsmailHossain, Aug 24, 2016.

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  1. #1
    When I search my website in google using “site” operator, I see a lot of pages indexed in google. My website has only 7 pages. But, I can see around 1860 results and most of them contain porn title. When I search using www (site:www.elliscreekconstruction.com), I see the perfect 7 results. When I search using “site:elliscreekconstruction.com”, I see all the indexed pages url don’t contain www. If I click on those link I see “access denied” message. If I browse my website without using www like http://elliscreekconstruction.com, I see the same message “access denied”. If I write anything after the root domain (like http://elliscreekconstruction.com/anything), I see the same “access denied” message instead of 404 page. But, if I write anything after the root domain using www (like http://www.elliscreekconstruction.com/anything), I see the 404 page. And my website is running well with www subdomain.

    I am not sure why this kind of problem is occurring. How google indexed those numbers of pages as they don’t exist actually? I bought my domain from dreamhost, and I hosted my site in Squarespace. In Squarespace I used www prefix for my domain.

    I don’t know how to handle this kind of situation. I am using this domain for the last three years. It was not an expired domain when I bought it.

    How can I solve this issue? How can I remove those unexpected link from google? If there were 5 to 10 links I can remove them from google web master tool. But it’s not possible to request google to remove those 1800 links. Also I want to redirect my non www domain to my www domain after figuring this issue.

    Is there anyone who can help me about this issue?

    Thanks.
     
    Solved! View solution.
    MdIsmailHossain, Aug 24, 2016 IP
  2. sarahk

    sarahk iTamer Staff

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    #2
    I'd start by changing how you handle those pages.

    Take this one...
    upload_2016-8-25_12-19-21.png

    you are throwing a 403 error and that suggests that the content exists but that the user doesn't have access to it. I'd change that to a 404 and redirect the user to a proper missing page message.

    Add to that a proper xml sitemap registered at google's webmaster tools and set the approved site to the www version and the message should get through that the site is no longer hosting that content.
     
    sarahk, Aug 24, 2016 IP
  3. novos

    novos Active Member

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    #3
    Do you have your site in Google Webmaster Tools? Drop it in there and run a manual-crawl. They will notify you of any errors/crawl issues they are having with your site.
     
    novos, Aug 24, 2016 IP
  4. MdIsmailHossain

    MdIsmailHossain Member

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    #4
    Thanks @sarahk and @novos

    I contacted with Squarespace and they told me my domain configuration was not correct and then i corrected that and removed www prefix from there setting. Now i can browse my site with non www url. And if i browse with www url, i am redirecting to non www url.
    I put my site in google webmaster tool. I verified both non www and with www domain.
    There has No manual webspam actions found for both url. i added the non www url just few minutes ago and now i am seeing that total 1929 indexed for non www url. For www url they didn't processed that yet. I can see 93,267 access denied crawl errors. There are 20 sitemaps. I didn't submitted any one. Should i delete them all? and add a new sitemap? How can i remove those indexed pages?
     
    MdIsmailHossain, Aug 26, 2016 IP
  5. #5
    There are 20 sitemaps. I didn't submitted any one. Should i delete them all? and add a new sitemap?[/QUOTE]If those sitemaps aren't being generated by your cms then they should definitely be deleted. The only sitemap(s) there should be the ones you know exist and that have valid entries. The porn pages are probably referenced from the old sitemaps. By keeping the old entries in GWT you are telling Google that they still exist, even if it's getting errors trying to access the sitemap. If there is an old sitemap that is still valid then you need to find it and delete the script that is generating it and identify the security issue that is letting the sitemap exist.

    The invalid pages will disappear once you have your site in order. You're making good progress.
     
    sarahk, Aug 26, 2016 IP
  6. MdIsmailHossain

    MdIsmailHossain Member

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    #6
    Thanks @sarahk for your great advice. Now i am going to delete those sitemaps. Then i will submit a new sitemap there.
     
    MdIsmailHossain, Aug 27, 2016 IP