http://www.paulenglish.com/ivr/ This guy basically called all the companies and figured out their systems and listed them. direct PayPal phone numbers: http://paypalsucks.com/PayPalPhoneNumbers.shtml Amazon.com800-201-7575 direct line eBay800-322-9266 then dial 0,0 Overstock.com800-843-2446 then At the main menu, 0 three to four times to bypass the menu AOL800-827-6364 dial 0 Microsoft800-936-5700 then Always 0. This is true for just about any MS number.