I have a domain with Netfirms but I don't want to continue with that. In the Control Panel that domain is in auto renewal mode ONLY. When I trying to delete that domain, message shows "Cannot delete. Domain is registered by Netfirms." How can I deactivate my auto renewal of domain with NetFirms?
Send them an e-mail or submit a help ticket. Also, before contacting them, make sure the domain isn't locked.
Contact customer service is the best solution. Also, please noted "delete" domain means delete forever, and others are able to register it again.