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How to Deal With Negative Comments About Your Brand

Discussion in 'General Business' started by Dave E, Feb 6, 2019.

  1. #1
    Here I have a useful infographic that provides information to help you deal with negative comments about your business on the internet.

    [​IMG]
    I hope you appreciate it and please let me know about any other ideas.

    Via - https://www.awesomeresources.co.uk/negative-comments/
    SEMrush
     
    Dave E, Feb 6, 2019 IP
    NetStar, Mehta and Wali Dahot like this.
    SEMrush
  2. Orol

    Orol Greenhorn

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    #2
    Thanks for sharing.
    This is really useful info.
     
    Orol, Feb 6, 2019 IP
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  3. FindMyDIY

    FindMyDIY Member

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    #3
    You would think this would be part of business 101, but the first thing an undisciplined business owners does is to jump online and defend their actions.
     
    FindMyDIY, Feb 6, 2019 IP
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  4. MilesWeb

    MilesWeb Well-Known Member

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    #4
    I liked the point that if you are wrong admit it. This is because people will trust you more as you are admitting for your mistake. There are very few brands or businesses that actually have admitted for their mistake and then seen an increase in their traffic.
     
    MilesWeb, Feb 7, 2019 IP
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  5. Anders_

    Anders_ Peon

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    #5
    I would say in general reach out to any dissatisfied customers and solve the problem.

    The best marketing you can have is happy clients and solving their problems is cheaper than NOT doing so plus buying traditional marketing.
     
    Anders_, Feb 7, 2019 IP
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  6. mcnutty8

    mcnutty8 Peon

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    #6
    Sue
     
    mcnutty8, May 18, 2019 IP