How to Contact Ebay?

Discussion in 'General Business' started by mnymkr, Nov 28, 2008.

  1. #1
    Ebay has totally screwed me and has not lived up to contacting me in 24-48 hours concerning my issue.

    I used to run several classifieds ads with them. Then one month I get this nice message allowing me to continually pay without having to go in each month and renew the ad.

    GREAT!

    Except I decided to stop running them and canceled all the ads.

    Ah, but I didn't realize this was set up as a subscription payment in Paypal, so this month comes along and i am charge a few hundred.

    So I email Ebay through their contact form, then I do it again the next week, and yet again.

    Still not one response.

    so basically I paid for three ads and not a one of them is running.

    What is my recourse?
     
    mnymkr, Nov 28, 2008 IP
  2. mentos

    mentos Prominent Member

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    #2
    Sorry to hear that,yes i admit ebay is slow in replying email.
    I do suggest you to directly phone to them to solve this matter ASAP
     
    mentos, Nov 29, 2008 IP
  3. applesandoranges

    applesandoranges Banned

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    #3
    big companies suck sometimes, especially feebay
     
    applesandoranges, Nov 29, 2008 IP
  4. gnomed

    gnomed Peon

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    #4
    Yes, you must contact them several times to get this matter straighten out.
     
    gnomed, Nov 29, 2008 IP
  5. yousellstuff1

    yousellstuff1 Active Member

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    #5
    if you look around somewhere, ebay has away to do live chat. It is hidden on there website but it is there. I got a response in 10 min.
     
    yousellstuff1, Nov 29, 2008 IP
  6. mnymkr

    mnymkr Well-Known Member

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    #6
    you would not believe this mess,

    I send an email to Ebay they say contact Paypal

    I contact Paypal they say contact Ebay

    Ebay then tells me I should contact the seller directly

    "I am like WHAT THE @#$$

    do you even read the emails, Ebay is the seller!"

    OMG I am freaking out on this.
     
    mnymkr, Nov 30, 2008 IP