How to combine Ticketing System and User Database?

I'm new to web development and am building my own online store.

I want to create a ticketing system (support) on my own online store.

Example :

1. Person clicks on "Create a ticket"
2. Person fills the form and send the ticket
3. I receive the ticket and answer in direct message or in same ticket

Before creating a ticket, a person needs to register in the online store. Thanks to this I will be able to understand who wrote the message.

After all this, I would like to know. How to create a payment system in bitcoins? Example : The product costs $ 50. After the buyer wants to buy it, he will see the price in bitcoins.

If anyone knows how to help me, I will be glad. Any topic for reading or a video to watch. anything can help.

 

Are you using wordpress/woocommerce, then use something like this:
https://wphelpdesk.com/

and for bitcoins, this:
https://wordpress.org/plugins/triplea-cryptocurrency-payment-gateway-for-woocommerce/

 

Combine Ticketing & User Database:

1. Use same database for users & tickets (link info).
2. Use ticketing plugins for your e-commerce platform (easier).
3. Login -> "Create Ticket" -> Submit within store.
4. Manage tickets through a dashboard, reply via system/email.

Bitcoin Payments:

• Use services like Coinbase Commerce for conversion & integration.