How Long for Alexa to update a thumbnail image?

Discussion in 'All Other Search Engines' started by Soamelt, Jan 14, 2009.

  1. #1
    I've clicked on the update thumbnail link every now and again for probably 4 months now and Alexa is still showing an old thumbnail of my site, pre- redesign.

    This is a problem because I'm using adbrite now and they use the thumbnail from Alexa to show where the ad positions are for potential advertisers. Now it looks like I'm offering ads in a column that doesn't exist in the thumbnail (I switched from 2 to 3 columns).

    Has anyone gotten Alexa to update their thumbnail image?
     
    Soamelt, Jan 14, 2009 IP
  2. jamesplato

    jamesplato Active Member

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    #2
    I'm still waiting 1 year. I think it's broken
     
    jamesplato, Jan 16, 2009 IP
  3. Laceygirl

    Laceygirl Notable Member

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    #3
    Its not broken. I've waited 1 1/2 yrs.

    It absolutely dumb that they don't hire someone to get this thing going better.
     
    Laceygirl, Jan 16, 2009 IP
  4. Assault591

    Assault591 Guest

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    #4
    The more traffic to you site the more frequently they will update you thumbnail...
     
    Assault591, Jan 16, 2009 IP
  5. ditodelacroix

    ditodelacroix Peon

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    #5
    you can update your contact info there and update your thumbnail image too.
     
    ditodelacroix, Jan 16, 2009 IP
  6. bille

    bille Peon

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    #6
    As far as I can tell, the update thumbnail functionality is broken. In fact, Alexa seems to have gotten pretty stale in a lot of areas. Updates are less often, and they lose data and refresh from old data every once in a while.
     
    bille, Jan 16, 2009 IP
  7. dc0ded

    dc0ded Well-Known Member

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    #7
    I too think thats its broken.. Waiting for the last 8 months to get my thumbnail updated. :(
     
    dc0ded, Jan 16, 2009 IP
  8. diabloroxx

    diabloroxx Well-Known Member

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    #8
    Yeah there are several complains regarding the thumbnail issue...
     
    diabloroxx, Jan 16, 2009 IP
  9. Minh Phúc

    Minh Phúc Peon

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    #9
    I think it's broken, too. After 1 years, it didn't update thumb image of my site.
     
    Minh Phúc, Jan 18, 2009 IP
  10. nikimyjaan

    nikimyjaan Peon

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    #10
    im waiting for 5 months :(
     
    nikimyjaan, Jan 18, 2009 IP
  11. tentwenty

    tentwenty Well-Known Member

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    #11
    I have the same problem 6 months and my rankings under 200,000 so i dont see why it should take long. I tried to update thumbnail via contac info but still never works.
     
    tentwenty, Jan 18, 2009 IP