How long does it take to resolve a case?

Discussion in 'PayPal' started by silverline, Jan 12, 2011.

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  1. #1
    In October 2010 I sold a website on flippa.But around November 20th the buyer filled a dispute in paypal.Now the case is still under review of paypal.The domain also wasn't returned.
    I tried contacting paypal many times.But everytime they replied that they will solve this asap.But still no results.

    How long will it take more?
     
    silverline, Jan 12, 2011 IP
  2. asdirc

    asdirc Active Member

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    #2
    Did you try to make a call? If you call them and also the other person involved in this case will call them, you ll solve the problem in maximum 48 hours.
     
    asdirc, Jan 12, 2011 IP
  3. Moses8595

    Moses8595 Peon

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    #3
    Sorry...I think you should contact the buyer first
     
    Moses8595, Jan 12, 2011 IP
  4. sbogdan

    sbogdan Peon

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    #4
    Usually they give 20 days for a dispute, and 30 days to resolve a claim (which is opened if you didn't come to an agreement with the buyer during the dispute). But in some cases it may take more time to investigate and take a final decision.
     
    sbogdan, Jan 12, 2011 IP
  5. shtaps

    shtaps Peon

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    #5
    Up to six months if they think that dispute was opened with a valid argument. They are probably waiting for you two to resolve the case.
     
    shtaps, Jan 12, 2011 IP