How long does 2checkout take to refund my customer?

Discussion in 'Payment Processing' started by course575, Oct 20, 2011.

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  1. #1
    Hey,

    I received an order today and the customer wanted the item by halloween and since I couldn't commit to that, the customer felt comfortable with a refund. Now, I am using 2checkout as the payment gateway and I have issued a refund from my 2checkout account. I see that the customer had used the paypal option. So, I wondering how long does 2checkout take to issue refund to customers. Is it instant?
     
    course575, Oct 20, 2011 IP
  2. jollyjollyjolly

    jollyjollyjolly Peon

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    #2
    like 2-5 business days. Best to watch out and not send too many refunds. They will cancel you in a heartbeat and ban your SSN
     
    jollyjollyjolly, Oct 20, 2011 IP
  3. hostgladiator

    hostgladiator Peon

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    #3
    Generally 3-5 business days your customer should see the refund on their bank statement.
     
    hostgladiator, Oct 24, 2011 IP
  4. arctic_fox

    arctic_fox Peon

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    #4
    Last time I issued a refund it took about 3 days. Think this is fairly normal.
     
    arctic_fox, Oct 26, 2011 IP
  5. buythiscomputer

    buythiscomputer Member

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    #5
    Hello,


    Do you know if there is any charge when we refund a customer on 2checkout ?



    Thanks.
     
    buythiscomputer, Nov 13, 2012 IP