How long do these Clickbank 'outages' normally last?

Discussion in 'ClickBank' started by msbehave, Oct 6, 2008.

  1. #1
    Hi everyone, my Clickbank sales have been in the toilet since September 21. (I have had one sale since then despite hundreds of hops). I'm getting the impression that it's common for Clickbank to go through outages whenever they make changes to their system, but is it normal for this to last 16+ days? I just can't believe it would take them this long to fix the problem when surely it must be affecting their profits too :(

    Thanks for any input.
     
    msbehave, Oct 6, 2008 IP
  2. Madman340

    Madman340 Peon

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    #2
    The way I look at it, it is indeed affecting their profits; positively.

    A lot of affiliates have been complaining about the low sales/hops, but I haven't heard publishers saying they have had terrible sales. The way I look at it, lets use a publisher with a product of 75% commission for example, the publisher is getting the 25%, but the 75% isn't going to the affiliate... So it's either going to Clickbank, or it's just nonexistant. I doubt it's nonexistant, otherwise Clickbank would have fixed it by now... Which tells me they are on the receiving end of all this misdirected money.

    Just my 2 cents...
     
    Madman340, Oct 6, 2008 IP
  3. tvmaximum

    tvmaximum Peon

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    #3
    Hmmm interesting, I'm getting high hops, very low conversions, unusally unknown conversions, but it always picks up big time much later on near the end of the period. Strange but I really don't think there is a problem, everything fluctuates.
     
    tvmaximum, Oct 7, 2008 IP
  4. rbf738

    rbf738 Peon

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    #4
    It's very possible that clickbank does this intermittently, blames it on whatever, fluctuations, doesn't matter we have no way of proving anything, pockets our sales for a period or two or three, then go back to normal before anyone starts to complain or look into it too much.

    I can imagine some new moralistic clickbank employee getting there on the first day and eventually uncovering this scandal. The company tries to suppress him and it ultimately ends with the obligatory fight to the death between him and the president on the rooftop. I have the movie rights by the way, so back off!

    I dunno why I'm joking about it tho, my sales lately suck despite my best efforts.
     
    rbf738, Oct 8, 2008 IP
  5. Supper

    Supper Peon

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    #5
    I don't think they're defrauding like that. You don't throw a long term profitable business in the toilet to start defrauding people for a few days and make a little extra money.

    I think they're negligent though.
     
    Supper, Oct 8, 2008 IP
  6. DPwebtec123

    DPwebtec123 Well-Known Member

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    #6
    Just thinking out loud, but if you are an affiliate, and experiencing the mysterious on/off sales, as I have since around 1 year ago (maybe a new member of staff started then at clickbank) humm, no but seriously take the payment via paypal yourself, then pay clickbank via your affiliate url ;)
     
    DPwebtec123, Oct 8, 2008 IP
  7. BusinessMinded08

    BusinessMinded08 Peon

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    #7
    ^^ Unique idea. But if you do that, your still not going to get your commission I would think. Imagine 100 sales coming from your 1 credit card (and your bound to have to pay the entire price of the product anyway.)
     
    BusinessMinded08, Oct 8, 2008 IP
  8. wowhaxor

    wowhaxor Banned

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    #8
    I think people are just too eager to blame everyone but themselves. Have anyone you know anywhere in the world buy any product through your hoplink as a test. Then tell me it doesn't work.
     
    wowhaxor, Oct 8, 2008 IP
  9. msbehave

    msbehave Peon

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    #9
    Yup, you're right, it's all my fault. And all these others here who are experiencing EXACTLY the same thing, PLUS having customers email them and complain that they've tried purchasing their products only to have their cards repeatedly declined...yeah, all these affiliates should blame themselves for that too.
     
    msbehave, Oct 8, 2008 IP
  10. Supper

    Supper Peon

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    #10
    wow haxor, that would assume there is like a linear problem. As it is down for everyone, all hours of the day, No sales period.

    That doesn't rule out intermittent outages. It also doesn't rule out there fraud software that just happens to target a specific base of users.

    I don't know why I'd blame myself, every time I bitch to them, my sales start to work again.
     
    Supper, Oct 8, 2008 IP
  11. msbehave

    msbehave Peon

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    #11
    Exactly. Having one person, or even a few people buy through your link, even if it works those few times, would not necessarily prove anything.
     
    msbehave, Oct 8, 2008 IP
  12. Spliffic

    Spliffic Peon

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    #12
    Today has been the worst day I've had in months. How's everyone else's sales today?
     
    Spliffic, Oct 8, 2008 IP
  13. msbehave

    msbehave Peon

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    #13
    Another zero day for me.
     
    msbehave, Oct 8, 2008 IP
  14. Spliffic

    Spliffic Peon

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    #14
    How many conversions to you do normally? I mean if you do 2-3 a day and then have a zero day, then I would call that market fluctuation.

    When you do 15-20 sales on average a day like me and then get 2 today then I think there's something wrong.
     
    Spliffic, Oct 8, 2008 IP
  15. BusinessMinded08

    BusinessMinded08 Peon

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    #15
    This may be a dumb question on my part, but has anyone contact ClickBank yet and if so, what was their response?
     
    BusinessMinded08, Oct 8, 2008 IP
  16. hamidap

    hamidap Active Member

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    #16
    I've had some really bad days (like yesterday I had only 1 sale) but today was actually the best I've had in the last 3 months (10 sales and it's not over yet).
     
    hamidap, Oct 8, 2008 IP
  17. ScoTech

    ScoTech Peon

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    #17
    Same here, I had 1 yesterday, and 8 already today.
     
    ScoTech, Oct 8, 2008 IP
  18. BusinessMinded08

    BusinessMinded08 Peon

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    #18
    Judging from the last 2 posts... let's just hope that the "outage" period is coming to an end. :D
     
    BusinessMinded08, Oct 8, 2008 IP
  19. Spliffic

    Spliffic Peon

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    #19
    Wow jm55 and ScoTech, I had a complete reversal of fortune compared to you guys. I converted great yesterday, and today totally sucks. Glad to hear it's not a CB problem...
     
    Spliffic, Oct 8, 2008 IP
  20. msbehave

    msbehave Peon

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    #20

    Well, I was doing 1-2 a day, and now in the last 18 days I have had only one sale. And nothing has changed in that timeframe as far as my traffic or anything like that.
     
    msbehave, Oct 8, 2008 IP