Order form submit count:3 Initial sales count:6 Am I missing something here? Also CB has a 24 hour delay in detailed stats?
Very possible. I guess some people just back out last minute. With one farmville product I have 3 order form submits and only 1 sale, lol. And with another farmville product I have 2 order form submits and 0 sales.. I would say, don't worry about it. 50% of your order form submits seem to be converting, but I guess you'd usually expect maybe 90-100% to be converting, well atleast that's what I thought initially, but then I thought, hey, maybe some people just change their minds.
I thought this happens just to me. Good to know that someone has this problem too. However, i found out that most sales which come like that, happens at ... 23:59, 00:00, 00:01...... This means at the end of one day, and the beginning of the next day. This is not any solid explanation, just my observation. Someone gets to your website today 23:59, and ends up buying tomorrow 00:01. Nothing tangible, but definitely something to work and think on.
@skriblezz: is totally different for me..I have more sales than submitted forms..is impossible @waxman: I will check that, see if is true for my sales too. Did that, and no, is not like that for my account I will ask CB and update the post when they reply, probably next week
If your order form submits are higher than your sales, then you probably have some people who clicked on your hoplink and didn't end up buying the first time, but still visited the actual site directly (not through your hoplink) later on to buy. In your case, the buyer probably visited the product site and ordered within the 60 day period (or whatever it is), and since they still have your cookie, you got a sale, but that didn't count as an order form submit somehow - I think it only registers as an order form submit when they order/submit order form AFTER clicking on your hoplink and NOT if they click your hoplink and THEN come back again to the site directly another day/time (not through your hoplink) to order? I'm not sure.. I think that's how it works, and why you have more sales than order form submits. Sorry if my explanation is unclear. It's kind of hard for me to explain. I have edited my post over 10 times to try and make it seem clearer, but I give up now.
I see what you mean but I don't think is like that..my stats are usually correct..a higher number of submits compared to sales in the last 2-3 days, the stats are a mess, with a bigger number of sales..anyone noticing this lately?
CB can be buggy at times, but I wouldn't think too much of it because there's not much you can do, sadly. There have been tons of reports of affiliates not getting credited for sales, but I don't think CB will ever admit it since no one's been able to produce INDISPUTABLE EVIDENCE. Are you getting an abnormally low amount of sales too?
Possible! It maybe because the payments were cleared much delayed so the order form submission and payment done lies in different dates ?