How fast does ClickBank customer support answers?

I asked ClickBank a question 7 working days ago. From what I understand, it should take no more than 2 business day for them to answer.

Does anyone here had similar experiences with ClickBank's customer support?
Is there any way to contact them by phone or chat?

 

They usually answer at about a quarter to never everyday.

 

For me, sometimes they answer as early as a few hours. The latest I've had them answer is only a day.

 

What should I do? Send them again the same questions?

Do you receive an confirmation eMail after you ask a question?

 

Hmm, just checked my inbox, and nope, I don't get any confirmation emails of them receiving my messages.

I'd suggest to resend the email, and if you sent it through their contact form, maybe you can contact them directly through your webmail? I think it's

 

Sometimes they take a while,
Usually 2-3 business days, I've had some questions answered the same day (rarely), Also a couple of times it happened that my support tickets weren't answered at all, so I resent the support tickets.

I love Clickbank, but I think they really need to improve their support

 

I sent them 4 email , 2 via contact form on CB site , 2 via email , but Still haven't got any respond for 5 days

 

Sometimes, they do not respond at all. That's why I don't contact them anymore.

 

Historically it worked best for me to just give them a phone call.
I resolved 100% of my issues like that. Don't have the phone number handy tough - it should be somewhere on the internet. You can use the same number regular buyers would call to get a refund the the like.

 

What's wrong with CB ? Everytime I try to contact them via phone , I got the same message :
"Thank you for calling Clickbank .....Our customer support department is temporarily closed"

 

Wow!
I must have abused it too much

 

I emailed them on monday, they responded weds.

 

Did you get respond from them , ForumJoiner ? Does any have CB exactly phone number ?

 

Not yet. I still waiting.

 

Dude, Clickbank's support is awesome. Yesterday, I sent an email to Clickbank because I had this question to ask and I received a reply from them in less than 5 minutes. They have some business timings so make sure you send them an email on the right time and then you'll get your response within few minutes.

 

But it's awful with me . Continue sending email and continue being ignored

 

I've only had to contact there support once and they replied within a few hours.

What exactly is your question about?

 

I asked for re-issue of my check

 

You dont have to send some confirmation email, its their job to answer your question, but sometimes when you ask them about your check or any payment problem, there could be some delay.

 

But How can the delay take more than 7 days ?