Hi, I have been put into charge of managing our forum. So, I would like to get some info on how you guys do it. Like how do you even start, what forums are required. How do I give the users that support may be given by other people, but it's no official responses, and such responses can only be obtained via ticket support. How do prevent people from posting bad reviews at your forum etc.. In case you didn't catch the topic yet: A new forum for an old webhosting site. How to start it up?
some common tips: 1) put all the posts or atleast posts of new members in moderations. 2) check each and every post since your last visit 3) ban the users in case of spam 4) delete the bad reviews by keeping it in moderations