Ofc it's clear that you need to have good products so customer will come back and buy something again, but I know that it's not the only thing since there are many nice stores with good quality stuff but no sales or repeat customers. Also since I do dropshipping with sellvia there are many different stores like mine, so I have to be unique. Good promotion, trendy sellvia products, interesting and engaging content - it's all I have. What else should I do, improve, or focus on to have more loyal customers?
Well, the thing is you have to be unique and have a strong personal brand. It doesn't mean that you should quit using sellvia products, you just need to be unique at something else, for example unique forecasting of products on social media, interesting and trendy videos that instantly grab attention, or beautiful and unique visual. A strong personal brand means something that will be associated only with you and your store among all the other sellvia stores. It has to be some aspects that would allow you to stand out and be easily remembered - some special brand coloring, a special talisman/symbol of your store, etc (it's like when we're talking about Elon Musk we start to think about Tesla, cosmos, or talking about Nike instantly leads us to thoughts about footwear/sport). I hope you get what I'm talking about here
You're absolutely right – having quality products is just one piece of the puzzle. To stand out, especially when you're using platforms like Sellvia, it's all about creating a unique experience for your customers. Building brand loyalty takes time, but focusing on customer service, personalization, and a strong brand identity goes a long way. One thing I’ve learned is that offering personalized follow-ups, like sending thank-you emails or providing exclusive offers to repeat customers, can make them feel valued. Also, keep experimenting with your content, whether it's through user-generated content, educational posts, or behind-the-scenes looks at your products, it helps to create an emotional connection. Finally, consider loyalty programs or referral incentives to keep customers coming back. It’s all about that customer-first mindset!